Frequently Asked Questions

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What types of clothing do you sell?

We specialize in modest fashion, starting with abayas and khimars. Our pieces are designed to be both comfortable and beautiful, helping you feel elegant and confident. Each item is carefully crafted to offer the perfect blend of modesty and style.

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How do I know which size to order?

We offer sizes split into XS/S, S/M, and M/L. Since we're just starting out, if you're unsure about which size to choose, please feel free to reach out to us directly. We'll be happy to assist you in selecting the best fit, ensuring you get the perfect combination of comfort and style.

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What materials are your clothes made from?

Our abayas and khimars are made from Nida fabric, known for its soft texture, breathability, and durability. Nida material is lightweight, comfortable, and perfect for all-day wear, helping you feel elegant and confident while maintaining modesty and style.

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Do you offer international shipping?

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We're excited to announce that we now offer international shipping for our modest clothing line! No matter where you are in the world, you can enjoy our thoughtfully designed pieces delivered straight to your doorstep.

Please note:
International orders are subject to shipping fees, which will be calculated at checkout based on your location. Any customs duties or import taxes are the responsibility of the customer.

Thank you for your continued support — we can’t wait to send a little piece of our brand your way!

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How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Delivery times within the UK will depend on the shipping method used by Royal Mail. Once your order is dispatched, you’ll receive a tracking number so you can keep an eye on your delivery status. Please note that delivery times may vary based on your location.

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Can I return or exchange my order?

Due to the limited sizing and nature of our collection, we currently do not accept returns or exchanges. However, if you have any issues with your order or need assistance with sizing, please don’t hesitate to contact us, and we will do our best to help.

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Do you offer gift cards?

Not at this moment, as we are just launching. However, we are considering offering gift cards in the future as we grow. Be sure to check back for updates!

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How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through Royal Mail’s website.

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Do you offer custom or personalized clothing?

Currently, we do not offer custom or personalized clothing. However, we are always looking to expand our offerings, so be sure to check back for updates in the future!

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How do I stay updated on new arrivals and sales?

To stay updated on our latest collections, special promotions, and sales, be sure to follow us on Instagram and Pinterest for exclusive updates, fashion inspiration, and more.

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What payment methods do you accept?

We accept payments via Visa, MasterCard, and PayPal. Our secure payment processing ensures a smooth and safe checkout experience for all customers.

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How can I contact you?

You can contact us via email at info@first-class.ltd. We’re happy to assist you with any questions or concerns!

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